Comments on: Have a Tech Question? Give us a Call! https://seniorplanet.org/have-a-tech-question-give-us-a-call/ Aging With Attitude Thu, 06 Oct 2022 15:36:45 +0000 hourly 1 By: Senior Planet https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-432070 Wed, 29 Dec 2021 16:17:40 +0000 https://seniorplanet.org/?p=78363#comment-432070 In reply to Elise Sabatier.

You might take a look at https://seniorplanet.org/ and see what classes are available that week that could help you.

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By: Elise Sabatier https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-432010 Tue, 28 Dec 2021 20:59:07 +0000 https://seniorplanet.org/?p=78363#comment-432010 I am a 78 year old piano teacher who still needs to work for income. When covid first started, I lost my position teaching at a school. I tried to teach online, but needed training on how to do this. I know how to get on zoom, but could use more training to do this with confidence. Places like Thumbtack can get me students, but this involves things like posting pictures which I’m having trouble with. Do you have a program that would help me develop confidence with my online teaching? I would hate to start a new student and run into trouble in the middle of a lesson.

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By: Senior Planet https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-431160 Thu, 02 Dec 2021 18:17:48 +0000 https://seniorplanet.org/?p=78363#comment-431160 In reply to Sandra Johnson.

Hi Sandra – We do from time to time offer workshops related to Google Drive, but nothing specifically about Power Point – keep an eye out in our newsletters for these offerings. We will pass on the suggestions to our curriculum team about PowerPoint. In the meantime, if you have any specific questions about Powerpoint or Google Drive you can call our tech help hotline for free and one of our trainers should be able to troubleshoot with you: 888-713-3495

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By: Sandra Johnson https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-431141 Wed, 01 Dec 2021 19:34:11 +0000 https://seniorplanet.org/?p=78363#comment-431141 I am interested in taking classes using the Goggle
Drive ( especially the PowerPoint). I had a chance to help someone and possibly make an extra buck, but couldn’t. I have not used the PowerPoint for more than 7 years.
Will you have a class anywhere for me to learn how to use this software?

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By: Sharon Beckas https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-428808 Wed, 25 Aug 2021 18:08:36 +0000 https://seniorplanet.org/?p=78363#comment-428808 In reply to Senior Planet.

perhaps it would be great if you also included your 800 number

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By: Martha B Larsen https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-414874 Tue, 01 Dec 2020 02:53:27 +0000 https://seniorplanet.org/?p=78363#comment-414874 Hello everyone at Senior Planet!! I’m Martie B. This is absolutely what I needed! Thank you Jesus! I would join tonight if I was 60 yrs old. Unfortunately I am not, 58 is my number! 58 and a half. Who would be the one I need to speak with about joining?
San Antonio Housing Authority gave me a heads up about your organization. When Covid shut the city down my computer classes were cancelled and the opportunity for a free lap top, the classes to learn how to use the computer vanished along with every job opportunity. I desire to work, I am disabled so I really needed this type of help. Now what?? I hope to join Senior Planet asa I’m 60!! But can anyone help me learn the computer so I can work from home and be the most awesome customer service rep. TY

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By: Kathleen Humphreys https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-407070 Thu, 17 Sep 2020 14:38:24 +0000 https://seniorplanet.org/?p=78363#comment-407070 I have a tech appt at 8:30 am & don’t know how to get there in call.

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By: Senior Planet https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-403556 Thu, 13 Aug 2020 14:14:55 +0000 https://seniorplanet.org/?p=78363#comment-403556 In reply to Robyn Wyman-dill.

Thank you for your feedback, Robyn. We will pass this on to the programming team. We are sorry you had this interaction and hope you continue to come to our online courses!

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By: Robyn Wyman-dill https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-403477 Wed, 12 Aug 2020 22:19:25 +0000 https://seniorplanet.org/?p=78363#comment-403477 The presentation on social media was excellent. I really enjoyed it. On the minus side, we were given the opportunity to ask questions and when I did, I said I had several questions and would it be okay to ask them and was given that opportunity, I believe either the tech moderator or one of the attendees interrupted, saying: “Can we move on please.” Fortunately, the host said that the forum welcomes all questions and addressed mine, however, I do bring this to your attention because I believe the comment may have been made to keep on schedule, came after I was given permission to present them and was relevant to the topic and yet, at the end of the zoom call, there was a still time to get chummy.

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By: Senior Planet https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-401687 Fri, 24 Jul 2020 18:21:53 +0000 https://seniorplanet.org/?p=78363#comment-401687 In reply to Jan.

Hi Jan! Give us a call and we’ll see what we can do.

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By: Jan https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-401686 Fri, 24 Jul 2020 18:12:42 +0000 https://seniorplanet.org/?p=78363#comment-401686 Hello. I wonder if you are familiar with Zapier.
My goal is to take anything I receive from Email/Gmail and transfer it to my Open Office for modification.

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By: Senior Planet https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-394681 Mon, 08 Jun 2020 19:00:54 +0000 https://seniorplanet.org/?p=78363#comment-394681 In reply to Van kharod.

Hi Van! Please give our Tech Hotline a call at 920-666-1959. One of our trainers should be able to trouble shoot with you.

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By: Van kharod https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-394505 Sat, 06 Jun 2020 21:04:43 +0000 https://seniorplanet.org/?p=78363#comment-394505 Lately I attend few Zoom meetings. We sing one by one. When other sing I can see them in the middle of the screen, but when I sing my face is up in the other photos not in the middle of screen why? I know mute/unmute, video/no video, join/leave meeting etc. Is main host in charge of showing someone in the middle of the screen ? Do I touch Invite ?

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By: Senior Planet https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-393230 Wed, 27 May 2020 13:57:00 +0000 https://seniorplanet.org/?p=78363#comment-393230 In reply to Betty Samuels.

Hi Betty! Please give our National Tech Hotline (920-666-1959) a call and one of our trainers can speak with you about this. We’re open Monday through Friday, 9am – 5pm EDT.

Thanks!

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By: Betty Samuels https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-392598 Sat, 23 May 2020 14:04:49 +0000 https://seniorplanet.org/?p=78363#comment-392598 Wondering if you could advise me on getting a new cell phone. Mine died I had a Samsung Galaxy 3. What is important is texting. email. photos.Google news. apps. It was not a senior phone by description. It can be in the low range of cost. I don’t want an expensive one. Is an apple better than a samsung or other?

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By: Senior Planet https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-388143 Tue, 28 Apr 2020 18:06:32 +0000 https://seniorplanet.org/?p=78363#comment-388143 In reply to Pat.

Hi Pat- We’ll need a little more information to answer this question. Feel free to call the hotline to troubleshoot this issue with one of our trainers. Thanks!

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By: Pat https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-388142 Tue, 28 Apr 2020 17:47:47 +0000 https://seniorplanet.org/?p=78363#comment-388142 Trying to get on Zoom but think my uploading the Mac iOS file may be causing problems getting to a meeting I want to join. Possible?

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By: Senior Planet https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-388139 Tue, 28 Apr 2020 17:40:05 +0000 https://seniorplanet.org/?p=78363#comment-388139 In reply to Barbara Van Houten.

Hi Barbara- You can email your question to membership@seniorplanet.org and we will connect you with a trainer to help you out. Thanks!

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By: Barbara Van Houten https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-388138 Tue, 28 Apr 2020 17:37:08 +0000 https://seniorplanet.org/?p=78363#comment-388138 I am hearing impaired. Is there a way to contact your Tech Hotline via text rather than phone ? Thank you for your time.

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By: Ellen https://seniorplanet.org/have-a-tech-question-give-us-a-call/#comment-387989 Tue, 28 Apr 2020 03:59:22 +0000 https://seniorplanet.org/?p=78363#comment-387989 *Thank you* for the tech hotline, can’t wait to try it!
On the minus side, fine to teach online shopping in general, but personally I’m inclined to abandon Amazon. I heard a piece on NPR investigative program Reveal that was really damning re treatment of employees and related abuses. I must be able to shop somewhere more socially responsible!

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